Communicating effectively with your team or your family requires developing relationships and personal connections. Communication is a two-way street, and when someone feels heard and understood, they are more likely to be authentic in their communication. Empathy is one of the most important Lodestar Principles for open communication. Active listening and being able to gauge the feelings of others allows you to respond to them with compassion and understanding. When you are empathetic and considerate, trust increases, and you open the door for effective communication. -Paul Weaver